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A Growing Partnership
Spark extends E.ON contract with new B2B campaign
The growing partnership between Spark and energy giant E.ON has taken another step forward with the awarding of a third campaign to Spark’s outbound contact centre.
E.ON, with whom Spark have held a working partnership since 2000, have commenced a pilot campaign selling gas and electricity to SME users from November 2008.
The outbound team at Spark Response has been selling energy products to home users on their current outbound campaign since 2006. Spark was then awarded a Home Energy Services contract earlier this year, selling Central Heating Care to existing E.ON customers.
The two new campaigns have increased headcount within Spark’s dedicated E.ON team by 40 in the space of a few months.
Head of Contact Centres, Colin Bongartz, says: “It shows great confidence in the team that E.ON have awarded Spark with two new campaigns in a matter of months. I am in no doubt that the department will perform as well during the B2B campaign as they continue to do on both the B2C and Home Energy Services campaigns.”
Spark's E.ON Sales Advisers were delighted to come home with a trophy for the second year running when Contact Centre Operations Manager scooped Manager of the Year at the energy company's annual conference earlier this year.
Lee Says: "Winning Acquisition and Nursery Partner last year was a great achievement for all of the team and this award is no different. The award is testament to the great team we have here at Spark and the hard work and dedication put in by all involved."
Spark has had a relationship with E.ON since 2000 - a partnership recently extended to 2009.